Horse Grooming Equipment and Supplies direct to you from the UK's Laube Experts!

Delivery to UK Mainland addresses:

• Orders up to £40 and under 1kg: £3.50
• Orders over £40 and under 1kg: £5.00
• Orders under £100 between 1kg and 25kg: £7.50
• Orders over 25kg  and under £100 will be charged at: £7.50 per 25kg
• FREE Shipping on all orders totalling over £100 excluding baths and tables (UK Mainland Only)

Delivery to Europe, Overseas and out with UK Mainland:
Where possible shipping costs will be quoted online, as shipping rates can fluctuate we may on occasion contact you to amend shipping charges before despatch.
Please contact us for further information.

Orders for Collection:
We are happy to accept orders for collection by your own courier service.

General Information:
We aim to despatch your order the same or following working day. The delivery method will be dependent on order size/weight and will be by Royal Mail, or Courier. Note: Orders sent Recorded Delivery or via courier will require a signature on delivery.

Returns, Damages, Shortfalls and Replacements

All goods must be inspected on delivery. Occasionally goods may be lost/damaged in transit and we will send a replacement order if this occurs. In all cases we must be informed of loss/damage within 48 hours of receipt or order date, otherwise no claim can be made or replacement sent.

In the unlikely event that there is a shortfall or error with your order, please call us as soon as possible and within 48 hours of receiving the goods.

You have the right to cancel within your order within seven days of of ordering, or seven days of receipt of the goods (whichever is the longer). If you do decide to cancel you order,  we will refund the full purchase price including postage providing the goods are returned unopened/unused within 14 days of receipt. Return postage/shipping for cancelled orders will be at your expense.

If you have ordered the incorrect goods in error, we will replace them providing they are returned unopened/unused to us within 14 days of receipt. Please note that this will incur a return delivery charge. This does not affect your statutory rights as a consumer.

Please ensure that all returns provide your contact details and a short note explaining the reason. Please ensure that a reason is given even if you have discussed this with us by phone.

Return address is:

Technogroom Limited (Equine)

Unit 1 Bothwell Road
Castlehill Industrial Estate
Carluke
South Lanarkshire
United Kingdom
ML8 5UF